Acronym mania – I don’t know about you but I have recently joined the professional realm of ERP (Enterprise Resource Planning) and PSA (Professional Service Automation) software, and was blown away by the never ending use of technical acronym jargon. I can remember my first day in
Read more →What to ask before you buy Enterprise Resource Planning Software? Before committing to an ERP system you should first look closely at what your organisation needs and wants to achieve with its ERP strategy. This fact find will help determine which application and what kind of functionality
Read more →Two main goals of implementing and utilising a Project Enterprise Resource Planning (ERP) or Professional Services Automation (PSA) system are to increase profitability and reduce costs. These goals are achieved by gaining tangible and intangible returns in four critical areas: increased productivity, improved quality of work, stronger
Read more →“Within Professional Service Organisations up to 14% of employee time is spent looking for information” Professional service firms use a variety of ways to measure success within their organisations. There are copious KPI’s we manage, track and report, but every project is customer focused on client satisfaction
Read more →At a time when expenditure on new software is uppermost in peoples’ minds, a number of questions present themselves. Granted, I make a presupposition that the Board, or internal meetings, have identified the need to implement new software or replace an existing system. One of the first
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